Frequently Asked Questions
We keep an up-to-date list of frequently asked questions. You may find answers to your technical issues here.
  What is MorphVOX?
  How do I use MorphVOX with my games or voice chat programs?
  After Installing MorphVOX, my other recording applications are only getting silence.
  I lost my activation key and/or need to download my purchased product.
  I get severe feedback or multiple voices on listen
  Do I have rights to the content I create with MorphVOX?
  My voice is changed locally but others aren't hearing the change.
  MorphVOX and Voice Doctor shows no audio when I talk.
  It sounds like a helicopter when I have the listen on but others hear me just fine and my record voice is clean.
  How can I share a voice alias I created.
  How do I record my voice using MorphVOX?
  What are sound packs?
  I need more FPS with high action games using MorphVOX.
  MorphVOX cuts in an out of my normal voice when I talk.
  Does MorphVOX work on Vista and XP 64?
  What is the “Screaming Bee Audio” driver?
  Why do I need the .NET Framework?
  How do I activate my software?
  I can not install.
  I get a "The system cannot open the device or file specified" while installing
  Error Installing or updating: "The feature... is on a network resource that is unavailable"
  I can not uninstall MorphVOX
  I get a "Trial Run Request Failed" Dialog
  What is the best type of microphone to use?
  I ran the Voice Doctor and all my Aliases sound weird.
  My voice sounds robotic, especially when using the lower voices.
  Invalid or corrupted zip file message.
  I click on "play" next to a sound effect and I hear it, but no one else does.
  MorphVOX playback sounds stutters when I play games.
  When I run Dungeons & Dragons Online, I my sound is not being Morphed.

What is MorphVOX?
MorphVOX is a software application used to enhance your online experience. It modifies the pitch and tone quality of your voice. Now you can sound like a mighty giant or a grumpy dwarf. It is perfect for voice-overs for animations and is optimized for online games It also has other neat features like sound effects and a variety of skins.

Why do I need the .NET Framework?
You need the Microsoft .NET Framework 1.1 or above to run some Screaming Bee products. If you don't have Windows XP, you may need to download the redistributable.

Click this link to download .NET Frameworks:   Click to Download


 
How do I activate my software?

Screaming Bee offers a free 7-day trial on its software. In order to use a trial version the program must contact our servers to get an activation key. This happens automatically, and you must allow the application access to the Internet in order to start the trial software. 

After your trial has expired, you’ll have to purchase the product to continue using it. To purchase, use the “Buy Now ” button when the application starts and it will show you how to purchase. After you buy, you’ll be e-mailed a code to unlock the program permanently and it will no longer need internet access to start. 


 
Do I have rights to the content I create with MorphVOX?

You are free to use MorphVOX Pro voices in your own original compositions without restriction. Neither the preview voices, program graphics nor sound effects may be resold or redistributed as sound effects, clips, visuals and/or graphic images. 

All rights not expressly granted to Licensee are reserved to Screaming Bee Inc. or its licensors. 


 
What are sound packs?
MorphVOX comes with a variety of add-ons. Check out the product pages for additional information.

 
MorphVOX and Voice Doctor show no audio when I talk.

You microphone is probably not selected or the levels are set too low. 

  1. Go to windows control panel from the start menu.
  2. Double click on "Sound and Audio Devices"
  3. Click on "Advanced" under Device volume group.
  4. In the Volume Control dialog go to Options>>Properties menu item.
  5. Select "Recording".
  6. Check "Microphone" and click OK button.
  7. On the "Recording Control" dialog make sure "Select" is checked for Microphone and move the volume to the top.
  8. Click OK button.

If the above does not work and you have multiple sound cards, then make sure that MorphVOX is set to use the correct microphone. For more information on setting the microphone Click Here


 
Invalid or corrupted zip file message.

If you try to open a voice pack manually, by double-clicking on it, you will get this message.  

This is because the voice packs are a custom format that the Windows operating system may not recognize. Don't worry, there should be nothing wrong with this file. Import voice packs:

  1. select "Import..." from the File menu and then choose the voice pack file or
  2.  drag and drop the file on the MorphVOX application.

 

If none of these methods work, try downloading the file again.


 
I get a "The system cannot open the device or file specified" while installing.

This happens when you have the Temp folder encrypted by using the Encrypted File System.

Please turn off encryption for the temporary folder (typically C:\Documents and Settings\your logon name\Local Settings\Temp).

  1. Right-click the Temp folder (typically C:\Documents and Settings\your logon name\Local Settings\Temp), and then click Properties.
  2. Click Advanced.
  3. Unselect the Encrypt contents to secure data check box. Click OK.
  4. Install Application.

For additional information click here to see Microsofts FAQ.


 
I can not install.

If you are getting an error that it can not uninstall the previous version you will have to remove the previous installation manually.  A symptom of this problem is if you get: (System.IO.FileNotFoundException MorphDriverUninstall.dll).

Please click here to download and then run a utility from Microsoft to correct this problem. Select MorphVOX to uninstall.

You should then be able to install the new version you downloaded.


 
I can not uninstall MorphVOX
Every case we've seen of not being able to uninstall has been the result of a machine infected by a virus. So we first recommend running a virus scan.

  1. If you manually deleted files before running the uninstaller you'll have to run a Microsoft tool to fix things up again:
    Microsoft Uninstall Tool
  2. If your microphone is no longer working then you may need to reset your default microphone use the following FAQ and instead of the "Screaming Bee Audio" driver replace it with your computers driver:
    Setting Default Driver


To completely remove MorphVOX, we recommed after following Step 1 that you again install and then uninstall MorphVOX using the uninstall link on your start menu.


 
What is the “Screaming Bee Audio” driver?

We found that the most compatible way to use the morphing effects with other programs was to create a virtual driver.  This allows any application to use it, and there are no tricky back door hooks that will break in future versions of Windows or compatibility problems with unknown programs. This driver has been rigorously tested and signed through Microsoft’s own driver testing procedures.


 
Does MorphVOX work on Vista and XP 64?

Yes! MorphVOX works on Vista and Windows XP 64. Version 2.9.8 of MorphVOX comes with Microsoft tested and signed drivers for installation on XP 64 and Vista.  


 
How do I record my voice using MorphVOX?

To record the output of MorphVOX just change the program you use to record audio to use the "Screaming Bee Audio" driver as the microphone input.

You may also record your voice directly to a Wave file from within MorphVOX. Click here for more information.

Microsoft Windows comes with a built in recorder called "Sound Recorder". For more information on Sound Recorder click here.


 
My voice is changed locally but others aren't hearing the change.

The Installation of MorphVOX allows you to set the default capture device (Microphone) to use the "Screaming Bee Audio" driver. If this is not set or the IM/game software has been set to your audio cards driver then you will continue to use the built in driver and not get the changed voice.

You can solve this in several ways.  You can set the recording program to use "Screaming Bee Audio".  Click here for more information on doing this in common game and chat programs.

You may also change the default system wide microphone to "Screaming Bee Audio". On MorphVOX Pro 3.0.5 and greater select "Default System Microphone" from the Tools menu. Be sure to click OK on the dialog that is launched.  All other version click here for more information.


 
After Installing MorphVOX, my other recording applications are only getting silence.

The first thing to check is make sure you microphone is selected in the volume control and you are getting audio (meters move) when you run the Voice Doctor in MorphVOX 

For more information on selecting the microphoneClick Here

If you installed MorphVOX with the “Set default audio capture device to use MorphVOX.” the default audio capture device is now using MorphVOX.  If MorphVOX is not running there will be no audio coming from the default capture device. 

You can solve this in several ways.

  1. You can set the recording program to use a different capture driver other than the default.
  2. You can run MorphVOX while you are recording. 
  3. You can change the default device for sound recording back to your sound card's driver Click here for more Information.  If you choose the third option, be aware that some programs only take input from the default device, and will now bypass MorphVOX.

 
What is the best type of microphone to use?

The best microphones are the kind that you wear on your head. With a headset microphone, your mouth is always in the right position for optimal sound. They also reduce the amount of background noise (such as explosions and people behind you yelling to get off the computer).  


 
I need more FPS with high action games using MorphVOX.

The best way to run MorphVOX with games that take as much horsepower as your computer can give them is to use the voice toggle key. 

You can turn on voice key toggling under Preferences (File: Preferences menu ). Click on the “Sound Settings” item on the left and check “Talk when key pressed .” In many games, such as CounterStrike, you assign a keyboard key to your microphone; just assign the same key in MorphVOX. 

The voice toggle key tells MorphVOX to get out of the way and only try to morph your voice when the assigned key is held down. 


 
MorphVOX cuts in an out of my normal voice when I talk.

The primary cause of MorphVOX not morphing your voice is because of low microphone levels. If you have run Voice Doctor and it indicated that the levels were low during your "ahh" recording this is the cause of your problems.

You should adjust your mic levels by moving the slider in the Voice Doctor to the right until it indicates "good" levels when recording.

If the levels are still not high when the slider is all the way to the right, most sound card drivers expose a "Microphone Boost" check box in the Volume Control.  The Volume Control applet can be reached by the following:

  1. From the Start Menu select All Programs > Accessories > Entertainment > Volume Control.
  2. On the Volume Control Applet select Options > Properties.
  3. Make sure the Mixer Device is set to your sound card the microphone is plugged into.
  4. Select "Recording" radio button.
  5. Make sure the "Microphone" is selected in the below list and click OK.
  6. Check the "Select" box on the Microphone slider
  7. Click the  "Advanced" button.
  8. On the advanced page there should be an option to turn on Microphone Boost.

If you have problems with the recording being to short or too quiet for the Voice Doctor, Try:

  1. Turn off Echo-Cancellation in MorphVOX: In Preferences/Sound Settings Tab.
  2. Turn off noise reduction in your sound card settings.

 
I ran the Voice Doctor and all my Aliases sound weird.

It’s important to talk in a normal voice, if you sing it, or speak in a higher or lower note then normal it will affect all the Aliases.  Try re-running Voice Doctor. 

If it still sounds off, just tweak the presets by selecting the Alias and going to the “Tweak Sound ” drop down panel.  After you get the right sound, just click the red check next to the preset name on the tweak panel and you’ll never have to mess with it again. 

Often just a slight adjustment to the Timbre or Pitch makes all the difference.


 
It sounds like a helicopter when I have the listen on but others hear me just fine and my record voice is clean
SYMPTOM: When you have the Listen button on it sounds like helicopter ( rhythmical static) in the background, yet others do not hear it and when you record the audio is clear.

SOLUTION: Your audio drivers may not be able to use the lowest latency setting. The solution is to increase the Listen Delay by 1 notch. Listen Delay can be found on the Sound Settings Dialog under the MorphVOX >> Preferences menu item.

Click here for more information on Sound Settings

 
My voice sounds robotic, especially when using the lower voices.
This may be due to over correction of the timbre. To improve the quality, try moving the Timbre slider to the left or moving the Timbre Strength slider down. 

Click here for more information on pitch and timbre

 
I click on "play" next to a Sound Effect and I hear it, but no one else does.

The "play" button next to a sound effect is so you can audition the sound before deciding to annoy your friends with it.  Once you select an effect by clicking on the name, you can send it out by clicking on the bigger "play" button at the top of the Sound Effects panel.


 
How can I share a voice alias I created.

If you have created a unique voice you would like to share with your friends:

  1. Copy the file C:\Program Files\Common Files\Screaming Bee\MorphVOX\Presets\AliasName.sbpreset from your computer.
  2. Put it in the same location on your friends' computer.

"AliasName" refers to the name you gave your voice.

To learn more about creating custom voices click here.


 
MorphVOX playback sounds stutters when I play games.

This typically happens with CPU intensive games on older machines when you have the "Listen" button on. You can reduce this condition by:

1. Open menu item "MorphVOX/Preferences..." and select the "Sound Settings" link.
2. Set the "Sound Quality" to 2nd (medium low) position.
3. Compact the user interface by clicking on the "Compact View" button on the upper right part of the application main view.
4. Minimize MorphVOX.

If the sound quality is just fine to the listeners, then the stutter is an artifact in playback that you don't have to worry about. This was designed so that MorphVOX will give a higher priorty to the game and sound broadcast and lower prority to the playback. This ensures that your game or broadcasted sound doesn't stutter. You may even get better performance during a game by turning off the "Listen" button.

If you still have concerns about the output quality of MorphVOX, please contact support  [at] screamingbee.com.


 
When I run Dungeons & Dragons Online, I my sound is not being Morphed.

Ensure that the Screaming Bee Audio Driver is properly selected in the DDO game.

1. Click on the "Options" menu item in DDO.
2. Click on "Audio" button/tab.
3. Scroll all the way to the bottom of the dialog.
4. Select "Screaming Bee Audio Driver" in the Voice Capture Device setting.


 
I get severe feedback or multiple voices in listen.
The problem usually stems from multiple microphone sources being checked in the system audio settings. The other issue happens when using open speakers with a sensitive microphone.

  1. Go to the Windows control panel from the Start menu
  2. Click on "Sound and Audio Devices"
  3. In the Volume Tab, Click on "Advanced..." button in the Device volume box
  4. Check the devices listed in the Volume Control dialog.  If you see Microphone column, make sure that it is muted (unmuted will often cause severe feedback)
Also check your recording volumes:
  1. Repeat steps 1-3 from above
  2. Click on "Options/Properties..." menu
  3. Click "Recording" radio button and "OK" button
  4. Check the Microphone column is selected and Microphone levels.  If it's at maximum reduce it by 50%.
** If the problem continues and you are using a stick microphone (non headset), from the MorphVOX menu, select Preferences and click on the Sound Settings panel. Then turn on "Echo Cancellation".
 
 
 

 
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